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Terms and conditions

Conditions

Online Security

We respect your privacy and any of the information collected on this site will be kept strictly confidential and will not be sold, disclosed or loaned to any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from our organisation.
We collect information such as your name and e-mail address and when you make a purchase at through our organisation, you will also be asked to provide us with your delivery address, telephone number and any additional information required to fulfil your order. Credit card numbers are not stored in our systems in accordance with the highest of PCI-DSS standards. When purchasing from our organisation your financial details are passed through to a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology. We do not share credit card information with third parties, except with our bank for the purpose of processing payments or as required by law.

Privacy Act

We actively seek to comply with Australia’s privacy laws. We aim to ensure that our privacy policy continually meets all legal requirements in order to maintain and honour your privacy.

For more information about the National Privacy Principles, see the Federal Privacy Commissioner’s website: http://www.privacy.gov.au

Pricing

Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on an exchange rate

Refunds and Repairs

The products offered for sale on this Website are made to a customers specific order. No refunds are offered. In cases of a manufacturing fault, items can be returned for replacement/repair. For further information on replacements or replace please refer to our ‘Info’ page.

Terms of Use Agreement

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. By using this Website, you agree to be bound by the terms of use outlined above and below and also to the provisions of our Privacy Policy. We reserve the right at any time to change or add to this Website, including these terms of use.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

Liability

We, including our directors, partners, shareholders, employees and other third parties associated with running this Website is not liable to the maximum extent permitted by law to you or anyone else for any loss of income, profit, contracts, goodwill or financial loss or damage without limitation suffered as a result of negligence or otherwise arising in connection with use of this Website or the products sold on it.

Delivery

The delivery times provided by this Website are estimates. We will not be held accountable for late deliveries or loss or damage relating to late deliveries. For further information on deliveries please refer to our ‘Info’ pages.

International Customs Charges

Some orders may incur a customs or import duty charge. We do not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances. For further information, please contact your local customs office.
All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and we will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and we will not be held responsible for any loss of funds as a result of this occurrence.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of us.

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission.

All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.

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